Job Description

Role Summary
Business Mix of Commercial and Consumer Lines

GPW/Non Motor GPW growth

Maintaining Hygiene - Cheque Bounce & Receivables

Retention

Recruitment

Activation

Manage the daily activity of producers to ensure strong pipeline.

Coach & guide agents to cross sell and grow their business

Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents

Responsible for ensuring quality of applications

Support/guide the producer in all activities related policy services

To recruit and appoint agents for Gen Ins business

Train agents on products, process and USP's of Co.

Key Accountabilities/ Responsibilities

To achieve the overall budget assigned for the fiscal

Multi line budget achievement

Achieve 100% of Budget- periodically and annually.
Service Excellence

Goal 1: Service excellence standards to be met

Measure 1: Issuance of policies within 7 days

Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority

Goal 2: Ensuring & monitoring claim settlements with agreed TAT

Measure 1: Within 7 days of receipt of all documentation

Stakeholder interfaces
Experience

Total 3-6 years of experience
Preferably general insurance industry. This will vary with size and volume of office.
Education

Graduation , Any Professional degree
Insurance certification -Associate level ( Desirable)