Job Description

Position:

Channel Sales Executive

Department:

Sales

Location: Shalimarbagh Delhi

Job OverviewWe are seeking a dynamic and detail-oriented Channel Sales Executive to manage new dealer appointments and maintain strong relationships with existing dealers. This role is critical to our business growth and client satisfaction.Key ResponsibilitiesNew Dealer Appointment & Onboarding

Lead Generation:

Identify and target new locations; generate meetings for potential dealer partnerships

Follow-up Management:

Conduct systematic follow-ups post-meetings and maintain detailed records in ZOHO CRM

CRM Management:

Create client accounts, update conversation notes, and track all interactions in ZOHO

Sample Coordination:

Process and dispatch product samples based on client requirements

Documentation:

Share certificates, authorization letters, and other required documents after dealer appointments

Reporting:

Provide regular updates on progress, challenges, and opportunities to the reporting manager
Existing Dealer Relationship & Growth

Client Support:

Serve as the primary liaison between clients and internal departments to ensure seamless communication

Account Management:

Create monthly opportunities in ZOHO CRM; maintain updated client data, agreements, and communication records

Order Coordination:

Monitor orders and work with operations/logistics teams to ensure on-time delivery; resolve delivery and billing issues promptly

Performance Reporting:

Prepare weekly and monthly account performance reports; analyze revenue vs. targets and present insights during CPC meetings

Business Development Support:

Assist in creating proposals, presentations, and marketing materials; support client engagement initiatives, including carpenter meets and quarterly gifting programs

Client Retention:

Follow up on pending orders; collect regular feedback and market insights; update CRM daily; handle client complaints efficiently and ensure timely resolution

Plant Coordination:

Liaise with the plant team regarding delayed or punched orders; keep clients informed of status updates

Client Communication:

Share monthly sales reports; manage end-user visits at the Head Office

Daily Reporting:

Update Daily Progress Monitoring (DPM) and present as required; maintain consistent communication with Manager on partner progress, challenges, and targets
Required Qualifications

Bachelor's degree in Business Administration, Marketing, Sales, or related field 1-3 years of experience in client relationship management, sales support, or business development Proficiency in CRM software (ZOHO experience preferred) Strong communication and interpersonal skills Excellent organizational and time management abilities Proficiency in MS Office (Excel, PowerPoint, Word) Ability to handle multiple priorities and work in a fast-paced environment
What We Offer

Competitive salary package Performance-based incentives Professional development and training opportunities Collaborative and supportive work environment Career growth opportunities
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,557.05 - ₹35,460.82 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person