Job Description

Role Purpose

To build and strengthen relationships with channel partners, architects, builders, and system integrators. Ensure smooth onboarding, training, ERP adoption, and business support while driving customer satisfaction and regional growth for

Smart Node

.

Key Responsibilities

Onboard and manage channel partners, architects, and builders Provide product training, demos, and project documentation support Assist partners in ERP usage, order placement, and sample processes Identify and develop new partner opportunities in the region Collect competitor and pricing intelligence Act as the single point of contact for resolving partner/customer queries Maintain CRM records and submit timely reports

Key KPIs

Partner onboarding per quarter Number of training/workshops conducted ERP adoption and documentation compliance Sample-to-order conversion rate Customer/partner satisfaction feedback Timely CRM updates and reporting

Required Skills & Qualifications

Bachelor's degree in Business, Engineering, or related field 0-2 years of B2B client management or channel partner handling experience (Automation/IoT preferred) Strong communication and presentation skills Knowledge of CRM tools, MS Office, and digital communication Problem-solving mindset with a customer-first attitude

Why Join Smart Node?

Work in an innovative smart automation company Opportunity to build industry connections with architects, builders, and integrators Exposure to premium projects and advanced IoT solutions Learning-oriented culture with room for career growth
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?22,000.00 per month

Work Location: In person