Job Description

Job ID: 39419


Location: Bangalore, IN


Area of interest: Retail Banking


Job type: Regular Employee


Work style: Office Working


Opening date: 8 Sept 2025

Job Summary

The position is responsible for Region Performance achievements of Mortgages. Technical issues where frontline need support The role involves coordinating with stakeholders and bring efficiency Coordinating with stakeholders and to bring process efficiencies The position is responsible for Approval rate and deep dive in Rejection ratio and bring in quality logins

Key Responsibilities

Strategy

COA Scorecard performance

Business

To ensure productivity achieved in all the locations. Non-performance to be monitored regularly. To ensure every location maintains minimum yield.

Processes

Ensure team has followed all process as per the bank policies.

People & Talent

Highlighting top performers

Risk Management

Need to check on Delinquency in all the locations and highlight any locations has higher delinquency.

Governance

To ensure team follows all laid down process of the bank and need to check regularly all governance things maintained in each locations

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

This role needs to interact with all stakeholders with CI, CO , policy, CI, porducts to ensure TAT is followed on time and scorecard is rolled out on time , PDD % should be less than 5% in all locations.

Skills and Experience

Interpersonal Skills Banking Knowledge Management Information Skills Sales Acumen

Qualifications

Must be a graduate. Post Graduates will be preferred. Minimum 5 years of experience in Mortgages , product knowledge will be preferred Strong communication and negotiation skills with the ability to influence outcomes. Should be well versed with performance processes and systems. Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit. Thorough Knowledge of MS Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers