Channel And Service Vendor Analyst

Year    Bangalore, Karnataka, India

Job Description

About Us

SMITHS DETECTION MAKING THE WORLD A SAFER PLACE

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security.

What makes us different:

  • Global leader: We impact critical systems every day with sites in 17 countries and six centers of research excellence.
  • Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in India, Bengaluru specifically, will be critical to our continued success.
  • Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AI/machine learning.
  • International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business


The Channel and Service Vendor Analyst provides analysis, reporting and maintains the over-all picture of channel partner and service vendor network performance, capability and capacity supporting regional sales and service teams. They provide analysis of options, manage the delivery of partner performance schemes to drive product and service growth, manage data in various systems, support changes routes to market through provision of data and and support the tools that enable Smiths and external partners to effectively operate indirect channels and a service vendor repair network.

Duties & Responsibilities

What you'll do :
  • Research, analyses, map, rank, report and maintain an up-to-date picture of the global channel partner (distributor) and service vendor global performance, footprint, capacity.
  • Support regional teams with partner performance scoring activities, log channel performance and service vendor short comings, coverage and capacity constraints and capture sales and service plans to address.
  • Analyze and understand data trends and recommend immediate remedial activity incl. sales, partner inventory levels / age
  • Maintain tiered incentive schemes and tools to increase revenues and profits from indirect channels and manage their implementation and operation. Proactively identify enhancements, collecting business requirements to improve partners service or internal efficiencies
  • Build and maintain a risk and opportunity register for the partner landscape, identify strengths, weaknesses, threats, and opportunities for each region.
  • Maintain a global schedule for third party contract renewals, prompting contract owners to initiate renewals to ensure a timely renewals process.
  • Collate information to support channel partner and services vendor approvals processes and provide reporting on approvals status.
The Individual

What you'll definitely need :
  • Provide data, costing, financial models to support change of route to market assessments and input to business cases working with region and functional stakeholders.
  • Provide monthly reports on partner performance, sales, pipeline and other identified KPIs
  • Maintain and administer data and materials in partner portals, CRM, SAP, Service Management and IT systems.
  • To act as a point of contact and provide support and training to internal sales team and key departments on channel management tools and processes and portals
  • Assist in analyzing, documenting, and implementing future initiatives, working as part of a bigger project team
To find out more about life at Smiths Detection check out our LinkedIn page and follow our story

Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.

Diversity & Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.

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Job Detail

  • Job Id
    JD2921393
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year