Job Description

Job Title: Change Management Lead - Products
Management Level: L7
Location: [India]
Must-Have Skills:

• Proven experience in change management, organizational development, or a related role
• Strong understanding of change management principles, methodologies, and tools
• Excellent communication, interpersonal, and presentation skills
• Ability to build and maintain strong relationships with stakeholders at all levels
• Experience in developing and delivering training programs
• Proficiency in Microsoft Office Suite and change management tools

Good-to-Have Skills:

• Change Management certification (e.g., Prosci, ACMP)
• Master's degree in a related field
• Experience in a specific industry relevant to the organization's sector
• Knowledge of project management principles and practices

Job Summary:
The Change Management Lead for Products plays a crucial role in ensuring successful implementation of organizational change initiatives. This role is responsible for developing, planning, and executing change management strategies to drive business transformations effectively. The individual will work closely with various stakeholders to ensure smooth transitions and the adoption of new processes, technologies, and systems.
Roles & Responsibilities:
Change Management Planning:

• Facilitate governance board meetings, agenda, and content
• Develop a comprehensive governance framework to ensure rapid decision-making
• Create and maintain a communication calendar and plan
• Manage FAQs and surveys
• Develop and implement a 6-month plan (30-60-90 days)

Accelerating Change in BI&A:

• Leverage Gen AI & automation for efficiency and productivity
• Promote new ways of working and drive cultural shifts
• Serve as a Change Partner in new projects (e.g., Reports Rationalization and Consolidation)
• Foster cross-functional collaboration for change success
• Manage change resistance and track adoption success metrics

People Engagement:

• Engage and inspire new BI&A talent through initiatives like town halls, all-hands meetings, open houses, and executive connect sessions
• Mobilize a Change Champions network
• Develop a stakeholder mapping & engagement strategy for new projects
• Foster an inclusive culture and mitigate bias in change initiatives
• Align siloed workstreams to support a unified company approach
• Create persona-driven content and experiences
• Implement engagement tools such as Viva Engage and quarterly newsletters
• Conduct training and enablement sessions for products/services
• Share best practices and collaborate with other functional Change Leads

Standards & Consistency for Gen AI Products (BI&A Branding):

• Strengthen BI&A brand identity and awareness
• Adopt best practices from other corporate functions
• Enhance analytics & reporting brand awareness
• Standardize BI&A mailboxes, distribution lists, and auto-response templates
• Align visual design standards with D&AT & Experience teams
• Standardize branding for BI&A flagship products
• Develop BI&A templates and manage webpage/microsite

Professional & Technical Skills:

• Adaptability and resilience in the face of change
• Strong problem-solving and analytical skills
• High emotional intelligence and empathy
• Team player with a collaborative approach
• Proactive and capable of working independently

Additional Information:
We are looking for a passionate change leader who can drive transformation while fostering collaboration, innovation, and engagement. If you are excited about making a difference and shaping the future of BI&A, we encourage you to apply.
Experience: [10+Years of Experience]
Educational Qualification:

• Bachelor /master's degree in business administration, Organizational Development, Human Resources, or a related field

About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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