Job Description

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General Information

Job ID
17554
Location
Gurgaon, India
Work Types
Full Time
Categories
Information Technology
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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are looking for a Change & Training Specialist to join our team and help in driving effective Change Management for key projects of the company.

Key Responsibilities

Develop and execute change management plans for implementation of changes according to regional and global strategy

Conduct change impact analysis and identify potentially impacted shareholder Conduct change readiness assessments to identify gaps in capabilities to adapt to change Develop and manage detailed change management plans and defining communication requirements and delivery plan for each group of impacted stakeholder Support the project teams in the planning, development and delivery of change mobilization and communication events Support on the definition and articulation of business benefits, translating this through to 'what's in it' for the business and individuals Identifying potential areas of resistance to change and developing strategies to reduce resistance and foster positive acceptance Build and maintain strong relationships with internal and external stakeholders and foster cross-department collaboration to enhance business relationships and project delivery. Serve as a performance change agent and guide teams through data driven continuous improvement activities

Execution of learning and awareness activities for facilitating smooth adaption of changes

Identify learning requirements as part of change adoption strategy Create detailed communication plans and identify right communication channels to ensure stakeholders are informed about changes, including the reasons for changes and their impact Translate requirements into trainings/ communications that will guide employees in their current role Create, develop and periodically update the classroom and e-learning handouts, instructional materials, aids and manuals Facilitate/Support/Conduct training sessions when required on defined products/tools/applications and any other training on Digital Operations Create presentations, videos creatively using software tools for video editing. Knowledge on Camtasia, PowerPoint, and video making is a plus.

Key Requirements

Measurement of success of change initiatives and strategies and support in implementing corrective actions

Establishing and improving key performance indicators to better identify, measure, and improve the effectiveness of change embedment Encouraging feedback from employees to understand their concerns and improve the change process Identify resistance and performance gaps and help to develop/implement corrective actions

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work; We provide internal career opportunities so you can take your career further within TMF; Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You'll be helping us to make the world a simpler place to do business for our clients; Through our corporate social responsibility programme, you'll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace; Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

Anniversary & Birthday Leave policy Be part of One TMF Paternity & Adoption leaves Salary advance policy Work flexibility - Hybrid work model Talk about growth opportunities (we invest in talent) Well-being initiatives

We're looking forward to getting to know you!