Job Description

About ChakraHQ:- ChakraHQ is a B2B SaaS company which provides a no-code process automation platform for technology driven businesses. Internal tooling and digital processes are one of the largest hurdles for growing businesses. - Internal development is expensive and off-the-shelf solutions do not customize well. At ChakraHQ we are building a no-code platform to model and automate all your business processes - Onboarding, Collections, Sales, Field Processes, Tele Processes, Approvals, etc. - ChakraHQ platform helps customers' accelerate innovation cycles, increase productivity, and seamlessly bridge legacy and modern systems and applications.- Started in 2019, ChakraHQ has been delighting 2500+ business operations professionals with their day-to-day work. Our clients value our association with them for the quality of our SaaS products, and the sophistication of our platform. - Having successfully delivered products across areas spanning Sales, Finance, Logistics, Service and Customer support, we are looking for experienced professionals to join us and become the backbone of the way we seek to disrupt business operations through cutting-edge technology. - We have a rockstar team of hands-on problem solvers and go-getters who are committed to the firm's vision and we're always looking to add more contributors towards this cause. For more information about ChakraHQ, please visit www.chakrahq.comAbout the role:- We are looking for a Sales & Accounts Executive, to help drive value and forging long-term relationships with key customers; and to craft and execute solutions on the ChakraHQ platform to drive our customers' technical and operational performance, and keep their environments healthy. - You will serve as the champion and trusted advisor for many of our enterprise customers. Your relationship building, problem-solving and customer-facing skills will enable you to effectively represent ChakraHQ within a customer's environment.- You will be responsible for acquiring new clients, managing key accounts, and driving strategic partnerships. You will function as the primary point of contact for all technical, product and support questions on a day-to-day basis and will coordinate with & leverage the various ChakraHQ teams to ensure your customers' success. - The close relationships developed with your customers will allow you to understand their business/operational/technical needs & challenges, and help them achieve the greatest value from ChakraHQ. This role will give you an opportunity to help enterprises accelerate their digital transformation initiatives.Responsibilities:- Identify, target, and close new business opportunities; develop and execute strategic plans to achieve sales targets and expand client base- Maintain a healthy sales pipeline, prepare regular sales forecasts, and report to senior management- Collaborate with internal teams to deliver solutions as per client requirements- Build strong, long-term relationships with key decision-makers of our clients; ensure constant communication with clients and emerge as their trusted advisor and a partner- Ensure high levels of client satisfaction, retention, and revenue growth; take responsibility for client renewal and expansion- Effectively manage the tracking and resolution of customer escalations on behalf of product and servicesPosition Requirements:- Bachelor's degree or higher; MBA is a plus; 1+ years of full time work experience- Excellent communication, negotiation, and presentation skills and an ability to concisely explain complex issues and solutions- Strong desire to tackle hard problems and proven ability do so with little or no direct daily supervision- Ability to work with business productivity tools, MS Office and SQL- Prior experience working for a technology startup (plus) (ref:updazz.com)

Skills Required