Job Description

Description:
Job Summary
CTG is seeking Cerner Surgery Support Analysts who are responsible for the support, configuration, optimization, and ongoing maintenance of Cerner Surgical Services solutions, with a primary focus on SurgiNet and Anesthesia. This role partners closely with perioperative leadership, surgeons, anesthesiologists, nursing staff, and clinical stakeholders to ensure safe, efficient, and compliant perioperative workflows within a healthcare IT environment.
Key Responsibilities
Provide day-to-day application support for Cerner SurgiNet and Anesthesia modules
Analyze, configure, test, and implement system enhancements, upgrades, and break/fix solutions
Support perioperative workflows including scheduling, pre-op, intra-op, post-op, and anesthesia documentation
Collaborate with clinical, operational, and technical teams to translate business and clinical requirements into system solutions
Troubleshoot complex issues, perform root-cause analysis, and coordinate resolution with vendors and internal IT teams
Participate in system testing, integrated testing, and user acceptance testing (UAT)
Develop and maintain system documentation, workflows, build specifications, and training materials
Provide go-live and post-go-live support for surgical and anesthesia implementations
Ensure system configurations align with regulatory, patient safety, and clinical best-practice standards
Assist with reporting, data validation, and perioperative metrics as needed
Participate in on-call or after-hours support rotations as required
Required Qualifications
Bachelor's degree in Information Systems, Healthcare Administration, Clinical discipline, or equivalent experience
Hands-on experience supporting Cerner SurgiNet and Anesthesia modules
Experience working in a perioperative or surgical services healthcare IT environment
Strong understanding of surgical and anesthesia clinical workflows
Ability to analyze complex problems and communicate solutions clearly to clinical and technical audiences
Experience with change management, testing methodologies, and incident management processes
Preferred Qualifications
Cerner certification in SurgiNet and/or Anesthesia
Clinical background (RN, Surgical Tech, Anesthesia Tech, or related role)
Experience supporting integrated workflows with Scheduling, Rev Cycle, or Clinical Documentation
Experience with system upgrades, domain migrations, or multi-facility implementations
Familiarity with ITIL, ServiceNow, or similar ticketing systems
Skills & Competencies
Strong analytical and troubleshooting skills
Excellent communication and stakeholder-engagement abilities
Detail-oriented with strong documentation skills
Ability to manage multiple priorities in a fast-paced healthcare environment
Collaborative, customer-focused mindset
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $120,000 to $160,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required