Job Description

Description:
Position Overview
CTG is seeking a Cerner Revenue Cycle Support Analyst to play a key role in supporting, optimizing, and maintaining Cerner Revenue Cycle solutions with a focus on Charge Services, Charge Capture workflows, and integration with financial and GL systems. This role partners closely with Revenue Integrity, Patient Financial Services, Finance, Clinical Operations, and IT to ensure accurate charge processing, compliant billing, and seamless financial reconciliation within a healthcare organization.
Key Responsibilities
System Support & Configuration

• Provide advanced support for Cerner Charge Services, Revenue Cycle charge capture, and related GL workflows.
• Configure, test, and maintain Charge Master, charge routing logic, charge events, and rules within Cerner Millennium.
• Support integration points between Cerner and financial/GL systems (e.g., Lawson, Workday, Oracle, Infor).
• Troubleshoot charge processing issues, failed transactions, interface errors, and reconciliation discrepancies.

Operational & Workflow Support

• Partner with Revenue Integrity and clinical departments to improve charge capture accuracy and completeness.
• Analyze charge data, trends, and exceptions to support financial performance and regulatory compliance.
• Assist Finance teams with GL reconciliation, charge posting validation, and revenue cycle reporting requirements.
• Support end users--including analysts, billing teams, and clinical staff--with training, documentation, and workflow guidance.

Project & Enhancement Management

• Lead or support IT and operational projects focused on charge improvement, automation, regulatory updates, and optimization of Cerner Revenue Cycle modules.
• Participate in system upgrades, patches, and testing cycles to ensure operational readiness and system stability.
• Work closely with vendors and internal IT teams on enhancements, issue resolution, and change management.

Governance & Compliance

• Ensure charge workflows adhere to compliance requirements including CMS, payer guidelines, and organizational policies.
• Maintain documentation for system configurations, workflows, charge logic, and support procedures.

Qualifications
Required

• 3+ years experience in Cerner Revenue Cycle, Charge Services, or related healthcare IT application support.
• Strong understanding of charge capture processes, hospital/ambulatory billing, and revenue cycle operations.
• Experience with GL posting workflows and integration between clinical and financial systems.
• Proven troubleshooting, analytical, and problem-solving skills.

Preferred

• Experience with financial or ERP systems such as Lawson, Infor, Workday, or Oracle.
• Familiarity with Revenue Integrity, Charge Master management, charge reconciliation, and downstream billing systems.
• Exposure to eligibility, patient engagement, or scheduling modules is a plus.
• Healthcare IT certifications (Cerner Revenue Cycle, CHC, HFMA, etc.) are beneficial.

Soft Skills

• Strong communication skills with the ability to work across clinical, financial, and technical teams.
• Ability to translate technical details into business-friendly language.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced healthcare setting.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $105,300 to $140,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required