Job Description

Description:
Cerner Revenue Cycle Registration Support Analyst
Overview
CTG is seeking skilled Cerner Revenue Cycle Registration Support Analysts to join our healthcare IT team. This role focuses on supporting front-end revenue cycle workflows within Cerner, ensuring accurate patient registration, efficient scheduling, and optimized financial clearance processes. The ideal candidate will have hands-on experience with Cerner Registration solutions as well as additional expertise in Eligibility, Patient Engagement, Referrals, and Advanced Rules configuration.
Key Responsibilities
Application Support & Troubleshooting

• Provide daily operational and technical support for Cerner Registration and Front-End Revenue Cycle applications.
• Troubleshoot registration, scheduling, and demographic data issues; escalate system defects as needed.
• Monitor workflow performance and resolve system errors impacting user productivity or patient flow.

Configuration & Optimization

• Configure and maintain Cerner registration components, including data collection forms, DSPs, person management workflows, and insurance validation rules.
• Build, update, and optimize Advanced Rules to improve data quality, compliance, and workflow efficiency.
• Maintain and enhance Eligibility workflows, including real-time and batch verification processes.

Cross-Functional Integration

• Support Patient Engagement tools (e.g., patient portal registration, communications, self-service check-in).
• Maintain and troubleshoot Referral Management workflows, ensuring accurate routing, documentation, and downstream authorization processes.
• Collaborate with Revenue Cycle, Patient Access, HIM, Billing, and Clinical teams to ensure coordinated operations and accurate data capture.

Testing, Upgrades & Projects

• Participate in system upgrades, Cerner code updates, and new solution deployments.
• Perform functional testing, integration validation, and end-to-end workflow reviews.
• Assist in the development of training content and operational readiness plans for new functionality.

Reporting & Data Integrity

• Analyze data quality issues related to patient registration, coverage, and referral workflows.
• Provide insight into workflow improvements to reduce denials and support clean claim processing.

Qualifications
Required

• 3+ years of hands-on experience supporting Cerner Revenue Cycle or Patient Access applications.
• Strong knowledge of Cerner Registration, Person Management, Scheduling, and front-end Rev Cycle workflows.
• Experience with:

• Eligibility (RTE, batch, payer connectivity)
• Patient Engagement tools and workflows
• Referral and authorization workflows
• Advanced Rules configuration
• Ability to troubleshoot complex system issues and interpret Cerner build logic.
• Strong analytical, communication, and customer service skills.

Preferred

• Experience supporting hospital or large ambulatory environments.
• Familiarity with revenue cycle KPIs (denials, insurance accuracy, authorization turnaround, etc.).
• Cerner certification(s), if applicable.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $105,300 to $140,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required