Job Description

Description:
Job Summary
CTG is Cerner Orders Support Analysts who are responsible for the support, configuration, optimization, and maintenance of Cerner Orders solutions, with a focus on PowerOrders, PowerPlans, and Rules. This role works closely with clinical, informatics, and operational stakeholders to ensure safe, efficient, and evidence-based ordering workflows that support patient care and regulatory requirements.
Key Responsibilities
Provide day-to-day application support for Cerner PowerOrders, PowerPlans, and Rules
Analyze clinical and operational requirements and translate them into system build and configuration
Build, modify, and maintain orders, order sets, PowerPlans, and clinical rules
Support clinical decision support (CDS) including alerts, reminders, and order guidance
Troubleshoot order workflow, rules execution, and data integrity issues; perform root-cause analysis
Collaborate with physicians, nurses, pharmacists, and informatics teams to optimize ordering workflows
Participate in system upgrades, enhancements, and regulatory-driven changes
Conduct integrated testing and user acceptance testing (UAT) for new and modified order build
Develop and maintain build documentation, workflows, testing scripts, and training materials
Provide go-live and post-go-live support for Orders implementations and upgrades
Ensure order content aligns with clinical standards, patient safety, and compliance requirements
Participate in on-call or after-hours support rotations as required
Required Qualifications
Bachelor's degree in Information Systems, Healthcare Informatics, Clinical discipline, or equivalent experience
Hands-on experience supporting Cerner Orders solutions
Strong experience with PowerOrders, PowerPlans, and Rules configuration
Understanding of clinical ordering workflows across inpatient and ambulatory settings
Experience working in a healthcare IT or clinical informatics environment
Strong analytical, troubleshooting, and communication skills
Preferred Qualifications
Cerner certification in PowerOrders or Clinical Decision Support
Clinical background (RN, PharmD, Allied Health, or related role)
Experience supporting medication, laboratory, and diagnostic imaging orders
Experience with order governance, standardization, and change management
Familiarity with ITIL processes and ticketing systems such as ServiceNow
Skills & Competencies
Strong attention to detail and patient safety focus
Ability to manage multiple priorities in a fast-paced healthcare environment
Excellent collaboration and stakeholder communication skills
Customer-focused mindset with continuous improvement orientation
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $120,000 to $160,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required