Job Description

Description:
Overview
CTG is seeking highly skilled and motivated Cerner Ancillary RIS Support Analysts to join our dynamic IT healthcare team. The ideal candidate will be a subject matter expert in supporting, maintaining, and optimizing our Radiology Information System (RIS) environment, with a strong focus on the Cerner RadNet module. This role requires technical proficiency, exceptional problem-solving skills, and a deep understanding of radiology and ancillary workflows to ensure seamless operations and high user satisfaction.
Key Responsibilities
System Support & Maintenance: Provide Tier 2 and Tier 3 operational support for the Cerner RadNet application and related ancillary systems. Troubleshoot, diagnose, and resolve complex issues related to order entry, scheduling, results reporting, billing interface, and clinical documentation.
Workflow Optimization: Collaborate with clinical and operational stakeholders (e.g., Radiologists, Technologists, Department Managers) to analyze current workflows, identify areas for improvement, and configure the system to meet evolving business and clinical needs.
System Configuration: Manage and maintain system dictionaries, tables, business rules, security profiles, and interfaces within the Cerner Millennium environment, specifically for RadNet.
Project Participation: Participate in system upgrades, testing, patch management, new module implementations, and integration projects. Develop test plans, execute scripts, and document results.
Training & Documentation: Develop and maintain technical documentation, standard operating procedures (SOPs), and end-user training materials. Provide training and knowledge transfer to support staff and end-users as needed.
Interface Management (Preferred): Monitor and troubleshoot interfaces between RadNet and other ancillary systems, including PACS, EMR, and billing systems.
Required Qualifications & Experience
Experience: Minimum of 3-5 years of experience in a dedicated healthcare IT analyst or application support role.
Core Expertise: Must have significant, hands-on experience supporting and configuring Cerner RadNet.
Technical Skills: Deep understanding of healthcare IT standards (HL7, DICOM) and clinical workflows within a Radiology Department.
Soft Skills: Excellent analytical, critical thinking, and communication skills (written and verbal). Ability to work independently and as part of a collaborative team. * PACS Systems Experience supporting or integrating with Fuji Synapse PACS and/or Syngo-PACS (Siemens) for image management and viewing.

• Cardiology (ECG) Experience supporting Muse (typically GE Healthcare's Cardiology Information System) or other equivalent ECG management systems.
• Cardiology (Invasive) Knowledge of clinical workflows and system support within a Cath Lab setting, including documentation and reporting systems used for cardiac catheterization procedures.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $75,000 to $110,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required