Job Description

Description:
Overview
CTG is seeking an experienced and dedicated Cerner Ancillary LIS Support Analysts to join our healthcare IT team. This role is critical for the seamless operation, maintenance, and optimization of our Laboratory Information System (LIS) environment, with a primary focus on the Cerner PathNet and BloodBank modules. The ideal candidate will combine deep technical expertise with a strong understanding of laboratory workflows to ensure system integrity, clinical accuracy, and regulatory compliance.
Key Responsibilities
System Support & Troubleshooting: Provide expert-level (Tier 2/3) operational support for all Cerner PathNet modules (e.g., General Laboratory, Anatomical Pathology, Micro) and the Cerner BloodBank system. Diagnose and resolve complex incidents related to testing, resulting, LIS-to-instrument interfacing, billing, and clinical documentation.
Module Configuration & Maintenance: Manage and configure system dictionaries, tables, business rules, security profiles, and clinical protocols specifically within PathNet and BloodBank to align with current laboratory operations and policy changes.
Regulatory Compliance: Ensure all configuration and operational changes within the BloodBank system adhere strictly to regulatory standards (e.g., AABB, FDA, CAP) and internal quality control procedures.
Interface Management: Monitor and troubleshoot bi-directional interfaces between the LIS, lab instruments, external reference labs, and the Electronic Health Record (EHR).
Testing & Implementation: Design, execute, and document unit and integrated testing for system upgrades, patches, new instrument implementations, and new test configurations.
Workflow Improvement: Collaborate closely with laboratory management, pathologists, and technologists to analyze current state workflows and configure system enhancements to improve efficiency, accuracy, and patient safety.
Documentation & Training: Create and maintain technical documentation, standard operating procedures (SOPs), and deliver training to laboratory staff and IT support teams.
Required Qualifications & Experience
Experience: Minimum of 3-5 years of experience in a dedicated healthcare IT analyst or application support role.
Core Expertise: Must have significant, hands-on experience supporting and configuring Cerner PathNet.
Specialized Expertise: Demonstrable expertise in supporting and maintaining the Cerner BloodBank module is required.
Technical Skills: Strong understanding of laboratory instrument interfaces (e.g., Data Innovations Instrument Manager), HL7 messaging, and clinical laboratory terminology/workflows.
Soft Skills: Excellent analytical, organizational, and critical thinking skills. Must possess the ability to communicate complex technical and clinical information effectively to both technical and non-technical audiences.
Preferred Qualifications
Certification in Cerner PathNet or other relevant Cerner modules.
Bachelor's degree in Computer Science, Healthcare Information Technology, Clinical Lab Science, or a related field.
Prior experience working as a Medical Technologist (MT/MLS) or Clinical Laboratory Scientist (CLS).
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $75,000 to $110,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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