Job Description

ROLE OBJECTIVE

To lead and scale GLEUHR's D2C brand and clinic operations across India, drive profitability, build high-performance teams, and prepare the organisation for 10x growth and future investment/IPO readiness.

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KEY RESPONSIBILITIES

1.

Leadership & Strategy

Convert the Chairperson's vision into executable business strategy. Scale the company from current clinics to 40+ centres across India. Lead both verticals: D2C brand and Clinical services. Build second-line leadership and institutional systems.
2.

Business Growth & Expansion

Drive revenue growth targets across: Clinics D2C Online sales Product retail Franchise/expansion opportunities Create and execute national expansion roadmaps.
3.

P&L Ownership

Full responsibility for revenue, expenses, margins, and profitability. Ensure 25%+ PAT and sustainable business scale. Oversee budgeting, audits, and compliance.
4.

Team & Department Oversight

Direct oversight of: Operations Marketing & Brand Growth Sales (Clinics + D2C) HR & Training Finance & Legal Tech & CRM Automation Build a performance-driven culture with strong KRAs & accountability.
5.

D2C Brand Management

Scale product sales nationwide through digital, omnichannel & partnerships. Strengthen brand positioning, customer experience, and retention. Oversee performance marketing, e-commerce, CRM, and influencer strategies.
6.

Operations Excellence

Set and monitor SOPs across clinics. Ensure seamless client experience, cross-selling, and upselling. Implement dashboards, MIS, and automation systems.
7.

Fundraising & Investor Readiness (If Required)

Work closely with Chairperson on capital raise, strategic alliances, and valuations. Prepare company structure for Series A/B funding or PE engagement.
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KEY PERFORMANCE INDICATORS (KPIs)

Monthly & annual revenue targets achieved PAT maintained Growth in D2C sales & omni-channel reach Clinic expansion milestones completed Marketing ROI & CAC/LTV performance Team performance and retention metrics Systemisation and SOP implementation Investor/valuation readiness
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CANDIDATE PROFILE

10-20 years' leadership experience in: D2C brands or healthcare sector. Omnichannel or service+product businesses Proven track record of scaling revenue beyond ?50-200 Cr. Strong understanding of: Brand building d2c/service operations Technology and automation P&L management Experience working with founders/chairpersons. Entrepreneurial mindset with execution capability.
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COMPENSATION & GROWTH

Competitive fixed + performance-linked incentives. Potential ESOPs High-growth leadership role with autonomy. Direct reporting to Chairperson.
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AUTHORITY LEVEL

Full decision-making power for: Team building & approvals Budget & departmental performance Expansion & execution Strategic decisions align with Chairperson only.
Job Type: Full-time

Pay: ₹125,000.00 - ₹200,000.00 per month

Work Location: In person