. The Centre Manager will be responsible for ensuring seamless day-to-day functioning, achieving business targets, maintaining high client satisfaction, and leading a team of medical and non-medical staff with professionalism and efficiency.
Location Ludhiana
salary 45000 to 50000
Key Responsibilities:
1. Operational Management
Oversee day-to-day clinic operations ensuring efficiency and client satisfaction.
Ensure compliance with hygiene, safety, and aesthetic industry protocols.
Coordinate appointments, procedures, and schedules to optimize resource use.
2. Team Management
Supervise and support the medical team (doctors, therapists, nurses) and front-desk staff.
Conduct regular team meetings and performance evaluations.
Organize training sessions to maintain service excellence.
3. Client Relationship Management
Handle VIP clients and resolve escalations or complaints promptly.
Ensure a welcoming, warm, and professional environment.
Drive initiatives to improve the overall client experience and retention.
4. Sales & Revenue Management
Work towards monthly and annual revenue targets.
Promote clinic services, packages, and products to clients.
Monitor inventory, procurement, and manage stock efficiently.
5. Marketing & Business Development
Support marketing campaigns, events, and promotional activities.
Maintain relationships with vendors, influencers, and partners.
Provide inputs to corporate teams based on client feedback and market trends.
6. Reporting & Documentation
Maintain accurate records of client treatments, feedback, inventory, and staff performance.
Generate and submit daily/weekly/monthly reports to management.
Required Skills & Qualifications:
Bachelor's degree in Business Administration, Healthcare, Apparels or any sales related field (MBA preferred).
3-6 years of experience in management.
Strong leadership and team management skills.
Excellent communication, interpersonal, and problem-solving abilities.
Customer-centric mindset with sales acumen.
Knowledge of dermatology, cosmetology, or wellness treatments is a plus.
lifesolutions1@yahoo.co.in
8146711166, 9464366899, 9653633519
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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