Job Description

MicrofinanceSiddharthnagar MFI
Posted On
19 Aug 2025
End Date
19 Aug 2026
Required Experience
1 - 2 Years



BASIC SECTION
Job Level


GB01


Job Title


Centre Manager - Microfinance, MFI North, Sales


Job Location
Country


India


State


UTTAR PRADESH


Region


North


City


Siddharth Nagar


Location Name


Siddharthnagar MFI


Tier


Tier 3




Skills
SKILL


SALES
COLLECTION
PEOPLE DEVELOPMENT
CUSTOMER IDENTIFICATION & ACQUISITION
OBJECTION & GRIEVANCE HANDLING
TARGET DELIVERY
TECH ORIENTATION
Minimum Qualification


OTHERS


JOB DESCRIPTION

Job Purpose

Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.

Duties and Responsibilities

oConduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. oSource New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. oCollect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP.oCoordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. oPlan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 - 500 customers.oEnsure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. oCarry out end use monitoring of loans as per the process.oMaintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. oCreate a daily report of tasks planned and executed and submit to Branch Manager. oEnsure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. oEnsuring critical parameters like lead to login are executed as per matrix. oMaintain Centre meeting discipline, follow SOPs and code of conduct.

Required Qualifications and Experience

Graduation / Undergraduate1-2 years in Microfinance JLG business