Based on Corporate strategic plan prepares the annual operating budget and performance target for the center in collaboration with regional head / corporate strategic team.
Achievement of Financial Targets of the center .
Monitor the performance of the center in terms of revenue and profitability against targets and take corrective steps as required, team performance management against defined KRA's.
Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed and variables cost etc.
Oversee the processes, procedures, equipment's, and other facilities employed in IVF Centre asper defined SOP's and Protocols and are followed at center by each teammate.
Oversee Medical record management.
Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders.
Guardian for adherence for medico legal aspects and other compliances at the center.
Liasoning with center level sales head in establishing the brand in the localities/area/city through various sales / marketing campaign.
Monitor the budget utilization, study and analyze causes for significant deviation from budget and take corrective actions for the same.
Coordinating with corporate MIS Team to close the monthly P & L.
Ensure timely goal setting, performance review, appraisal, and feedback for self and direct repartees in a timely manner.
Maintaining organization 's competitive advantage in the industry through developing and monitoring administrative costs across departments.
Continuously putting efforts towards conversion, retention, contribution, and compliance.
Reviewing internal operations & processes, regularly, along with the company protocols/SOP& attempting to improve service deliveries.
Customer
Customer Satisfaction (NPS) score of 90%
Customer retention (2nd Cycle) - @ 60%
Financial
Revenue
Conversion%
Revenue per OPU (RPO)
Contribution Margin
EBITDA
Process
Adherence to Medico Legal requirements, audit score of 95%
SOP implementations & adherences, Audit score of 95%
People
100% achievement of training manhours of the center
Identify and prepare second in command of the center.
Skills Required:
Good communication skills.
Excellent organizational skills.
Ability to perform well under pressure.
Excellent interpersonal skills
Interested candidates may please email their updated resumes to hr.kurnool@ferty9.com or what's app me on this number +91 9390608909
Job Type: Full-time
Benefits:
Health insurance
Provident fund
Schedule:
Day shift
Work Location: In person
Job Type: Full-time
Benefits:
Health insurance
Provident Fund
Education:
Master's (Preferred)
Experience:
Healthcare management: 10 years (Preferred)
total work: 7 years (Preferred)
Language: