Job Description

Company Overview Tejasva Industries is an IT company specializing in software development. With a team of 2-10 employees, we strive to deliver innovative solutions to our clients. Our headquarters is located in Jaipur and we are dedicated to providing high-quality services in the computer and network security domain. Job Overview We are seeking a Centre Manager to oversee the operations of our centre in Hyderabad, Telangana, India. The Centre Manager will be responsible for managing the day-to-day activities, coordinating with team members, and ensuring excellent customer service. This is a full-time position suitable for candidates with 1 to 3 years of experience. Qualifications and Skills Bachelor\'s degree in business administration or a related field. 1 to 3 years of experience in a similar role, preferably in the IT industry. Excellent organizational and leadership skills. Strong interpersonal and communication abilities. Ability to multitask and handle stressful situations effectively. Proficient in Microsoft Office Suite and other relevant software. Knowledge of computer and network security concepts. Attention to detail and problem-solving skills. Ability to work collaboratively in a team environment. Flexibility to work evenings and weekends as required. Roles and Responsibilities Manage the overall operations of the centre, including staff management, customer service, and facility maintenance. Coordinate with team members to achieve set targets and objectives. Ensure a high level of customer satisfaction by addressing customer queries, issues, and complaints in a timely and professional manner. Monitor and evaluate centre performance, providing regular reports to management. Maintain inventory of equipment and supplies, and ensure their proper utilization. Implement and enforce company policies and procedures. Conduct regular staff meetings and training sessions to enhance productivity and skills. Collaborate with other departments to streamline processes and improve overall efficiency. Stay updated with industry trends and recommend innovative ideas to enhance the centre\'s performance. Ensure compliance with health and safety regulations.

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