Centre Head

Year    MH, IN, India

Job Description

Center Manager

Location:

Mumbai, Maharashtra - Navi Mumbai (Kamothe, Koparkhairane, Panvel)

Department:

Operations

Reports To:

Cluster Head (CLH)

Job Summary



The Center Manager is responsible for the overall administration, admissions, academics, staff management, and operational excellence of the preschool center. This role demands strong leadership, sales acumen, and people management skills to ensure smooth daily operations, high-quality early childhood education, and growth in student admissions.

Key Responsibilities1. Admissions & Business Development



Drive student admissions through proactive engagement and parent counseling. Achieve high conversion rates from inquiries to enrollments. Maintain and update admission data in the CRM and track leads. Conduct school tours and orientation sessions for prospective parents. Collaborate with the Field Sales Team for lead generation and follow-ups.

2. Academic Implementation & Student Experience



Ensure effective implementation of Kidzonia's curriculum for experiential learning. Monitor teacher performance and classroom delivery for academic excellence. Coordinate with the Academic Team for training and curriculum support. Promote structured and interactive classroom experiences.

3. Parent Relationship Management



Build and maintain strong relationships with parents through regular communication. Address and resolve concerns regarding academics, safety, and operations. Manage communication through ERP (Kriyo) and conduct Parent-Teacher Meetings (PTMs).

4. Staff Leadership & Management



Supervise and manage teaching and non-teaching staff (teachers, caregivers, didis). Conduct regular staff meetings, performance reviews, and training sessions. Oversee staff attendance, leave approvals, and work allocation.

5. Center Operations & Compliance



Oversee daily operations ensuring safety, hygiene, and compliance with regulations. Coordinate with vendors for supplies, transport, and maintenance. Conduct safety audits, fire drills, and emergency training.

6. Fee Collection & Financial Management



Achieve 100% fee collection as per targets. Follow up with parents for outstanding payments. Maintain accurate records of revenue, expenses, and petty cash.

7. Event Planning & Execution



Plan and execute school events, celebrations, and extracurricular activities. Drive high parent participation and coordinate with the Marketing Team for promotions.

8. Incident Management & Conflict Resolution



Handle and document student-related incidents as per SOP. Address parent complaints professionally and resolve conflicts efficiently.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4501754
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year