Job Description

Responsibility to staff and direct the team to

- manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organization.

- ensuring that the team understands that the centre's profits and achievements are reflected in all its operations and activities- including relationships and risk management

- meet your targets and those of the team as a whole

- the smooth running of the team

- contribute to training and development of the team

- assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans

- maintain overall centre responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification

Day to day responsibilities

- manage, direct and monitor the overall performance of the Centre

- effective liaison, support and assistance with the whole of the organization

- maintain and improve mechanisms for Centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

- utilize agreed systems to manage the Centre functions, analysis and documenting

- direct the development of plans for the Centre to include management to achieve targets

- developing plans for the Centre's progress and growth

- support to all other departments with and related issues

- reporting (content and format as agreed) on a monthly basis as agreed

- developing plans for team activities to include strategy to achieve agreed targets

- assist in the development and preparation of the strategy and general business planning of both the Centre and the organization as a whole.

- delegate authority and responsibility to team with supervision, accountability and review

- set an example for team members of commitment, center process and activities, work ethics and habits and personal character

- maintain accurate records

- responsibly use resources and control expenses to meet agreed budgetary controls

- adhere to all organization policies and procedures

- interact and co-operate with all members of the organization

Contact Person : Ms. Shaina ( HR Manager)

Contact no.: (+91) 98722-43031

Job Type: Full-time

Pay: ₹29,713.69 - ₹44,813.95 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement
Work Location: In person