Job Description

Key Responsibilities

Relationship Management:

o Build and maintain strong relationships with learners and parents.

o Address queries, resolve issues amicably, and ensure high levels of satisfaction.

Teacher Management:

o Effectively manage teacher expectations, schedules, working hours, and leave requests.

o Prioritize teacher well-being and foster a collaborative work environment.

Non-Teaching Staff Management

o Supervise the academic counselor/receptionist and ensure they deliver exceptional service.

o Oversee the maid or office boy managing routine tasks like pantry, cleaning, and other maintenance duties.

Office Management

o Manage utility bills, stationery, pantry supplies, and other administrative needs.

o Ensure the academy is well-organized and operates efficiently.

Fresh Sales:

o Handle walk-ins, provide detailed explanations of the academy's

offerings, and close sales effectively.

o Review the academic counselor's performance and guide them to

achieve better results.

Renewals:

o Make renewal calls, address learner concerns, and ensure a high renewal rate.

o Work closely with the team to resolve any issues affecting renewals.

Growth & Revenue:

o Identify opportunities to increase revenue and grow the academy's

reach.

o Implement innovative strategies to enhance learner engagement and attract new enrollments.

Job Type: Permanent

Pay: ₹14,460.28 - ₹43,108.47 per month

Work Location: In person