Job Description

Role Overview

As a

Center Relations Executive

, you will serve as the first point of contact for students, parents, and visitors. Your role is critical in ensuring a smooth front-desk experience, providing accurate information, and maintaining the operational flow of the center. We are looking for someone with

6 months or more of experience

in a front office, school, coaching institute, or banking environment.

Key Responsibilities

*Greet and assist students, parents, and visitors with a warm, professional attitude

*Manage incoming calls and route them to appropriate departments or individuals

*Provide clear information regarding courses, batches, schedules, and events

*Maintain daily student attendance records and oversee check-in/check-out processes

*Coordinate room and batch schedules in collaboration with the faculty and operations team

*Handle walk-in inquiries, admission-related questions, and basic troubleshooting

*Ensure the reception area remains clean, organized, and presentable at all times

*Support administrative duties including data entry, file maintenance, and basic reporting

*Maintain confidentiality and uphold excellent customer service standard

Qualifications & Skills

*Minimum 6 months of experience in a front office/customer-facing role
(experience in schools, coaching institutes, or banking preferred)

*Graduate in any discipline

*Strong communication skills in Hindi and English

*Proficient in MS Office and general computer usage

*Pleasant personality with professional grooming and demeanor

*Ability to multitask, stay organized, and manage time effectively

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Schedule:

Day shift
Work Location: In person