Job Description

Job Title: Head of the Institute (HOI)

Department: Sales & Operations Reports To: Regional Manager (RM)

Position Summary:

The Head of the Institute (HOI) is responsible for managing the institute as an independent profit center, driving revenue growth, ensuring academic excellence, and leading a high-performing team. This role involves strategic planning, operational oversight, and business development to meet sales targets, enhance student satisfaction, and maintain operational efficiency.

Key Responsibilities:

Strategic & Business Development

? Manage the institute as a standalone profit center, meeting or exceeding sales revenue and profit targets.

? Develop and execute sales and marketing strategies to achieve admission targets.

? Identify and secure corporate, institutional, and partnership opportunities (e.g., tie-ups with colleges, schools, and educational centers).

? Implement revenue-generating activities and business growth strategies.

? Manage staff attrition, aiming to keep turnover below 2% annually.

Academic & Operational Excellence as a Team leader

? Oversee admission procedures, student induction, and batch formation.

? Plan, implement, and monitor class schedules, teaching timetables, and academic standards.

? Ensure high-quality education delivery and student satisfaction.

? Monitor staff performance, maintain discipline, and promote a culture of continuous improvement.

Financial Management

? Manage cash flows, receivables, and payables to ensure financial stability.

? Monitor budget performance and implement cost-control measures.

? Provide regular financial and operational reports to the Regional Manager

?

Marketing & Branding

? Plan and execute marketing campaigns, events, and promotional activities in collaboration with the corporate marketing team.

? Enhance the institute's visibility through local advertising and strategic partnerships & Social Media ( Facebook, Instagram) Etc

? Track and analyze market trends, competitor activities, and industry developments.

Administrative & Compliance

? Ensure compliance with Standard Operating Procedures (SOPs) and institutional policies.

? Maintain accurate records, databases, and documentation.

? Oversee institute cleanliness, hygiene, and overall facility management.

? Regularly review sales strategies and provide actionable insights to the team.

? Monitor operational capacity and optimize resource utilization.

? Conduct staff reviews, identify talent, and support career development plans.

Additional Responsibilities:

? Handle special assignments as directed by the Head of Operations and Management.

? Ensure compliance with legal, regulatory, and quality standards.

? Foster a positive, engaging, and motivating work environment.

Qualifications & Skills:

? Bachelors or Master's degree in Business Administration, Education, or a related field.

? Proven leadership experience in educational management, sales, or operations.

? Strong business acumen with a track record of driving revenue growth.

? Excellent communication, negotiation, and interpersonal skills.

? Ability to manage budgets, analyze data, and implement strategic initiatives.

? Proficiency in MS Office and familiarity with educational management software.

Key Performance Indicators (KPIs):

? Revenue and profit targets achieved

? Admission and student retention rates

? Staff performance and attrition rate.

? Customer (student) satisfaction scores

? Operational efficiency and cost management

Job Type: Full-time

Pay: ₹10,177.39 - ₹36,856.95 per month

Benefits:

Paid sick time
Schedule:

Day shift
Work Location: In person