Job Description

Job Title:

Center Manager

Location:

Churchgate, Mumbai.

Job Type:

Full-Time

Experience Required:

3-7 Years

Industry:

Beauty, Wellness, and Aesthetic Clinics

Reporting To:

Founders

About DAMOH'S | Aesthetic & Lifestyle Clinic

DAMOH'S is a premium destination for aesthetic and wellness services, offering advanced skin treatments, slimming therapies, salon services, and personalized grooming solutions under one roof. We pride ourselves on delivering expert care, an inviting ambiance, and a customer-first approach.

Job Summary

We are looking for a dynamic and results-driven

Center Manager

to lead the day-to-day operations of our clinic. You will be responsible for ensuring high service standards, meeting revenue targets, overseeing staff performance, and delivering an exceptional client experience.

Key Responsibilities

Operations & Client Experience

Ensure smooth daily functioning of the clinic and all service departments (clinical, salon, slimming, grooming). Maintain the highest standards of hygiene, ambiance, and customer care. Handle client queries, escalations, and feedback with professionalism.

Team Leadership & Staff Management

Manage, motivate, and train the front desk, doctors, therapists, and salon teams. Schedule staff shifts, assign responsibilities, and monitor team productivity. Conduct periodic performance reviews and support team development.

Sales & Business Development

Drive membership sales (Elite, Club, VIP) and upsell services to meet monthly revenue targets. Plan and execute local marketing initiatives and promotional events. Monitor lead conversions and customer retention rates.

Inventory & Vendor Coordination

Oversee stock management of consumables, clinical supplies, and retail products. Coordinate with vendors for timely supply and service delivery.

Reporting & Compliance

Maintain daily, weekly, and monthly MIS reports. Ensure adherence to SOPs, billing standards, and compliance protocols.

Key Requirements

Minimum 3 years of experience in managing a wellness, aesthetic, salon, or healthcare center. Strong team management, leadership, and interpersonal skills. Sales-focused mindset with a track record of achieving business targets. Excellent communication in English and local language. Tech-savvy with basic knowledge of CRM and POS systems.

Preferred Qualities

Background in beauty, aesthetics, wellness, or healthcare industry. Customer-centric with a keen sense of hospitality and client service. Ability to multitask, handle pressure, and make quick operational decisions.

What We Offer

Competitive salary + performance incentives Opportunity to grow with a premium brand in the wellness space Staff discounts on services and products Dynamic work environment with career progression opportunities

To Apply:

Please submit your resume along with a short cover letter to info@damohs.in or apply directly through Indeed.

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus
Work Location: In person

Expected Start Date: 01/06/2025