Job Description

A

Center Manager

typically oversees the

daily operations

of a physical center--such as an educational institute, training center, co-working space, healthcare unit, or branch office. Here's a comprehensive job role description for a

Center Manager

in an

education/training institute

context (like Techbyheart or SkillPod):

Job Role & Responsibilities:

Operations Oversight:

Ensure smooth functioning of daily center activities including class schedules, instructor coordination, and student services.

Team Management:

Supervise front office staff, counselors, faculty, and housekeeping; assign tasks and monitor performance.

Student Experience:

Maintain a welcoming and efficient environment for students and visitors; handle grievances and feedback promptly.

Sales & Enrollments:

Collaborate with the sales/admissions team to achieve monthly enrollment targets; conduct walk-in counseling when needed.

Facility Management:

Ensure upkeep of infrastructure--classrooms, labs, devices, utilities--and escalate technical issues timely.

Inventory & Logistics:

Maintain records of center assets (like laptops, routers, marketing materials), and ensure availability of consumables.

Reporting & Documentation:

Submit regular MIS reports (daily/weekly/monthly) on footfalls, conversions, and operational efficiency.

Compliance & Safety:

Ensure the center adheres to legal, academic, and brand compliance guidelines--including attendance, hygiene, and fire safety norms.

Community Building:

Organize student engagement activities, workshops, and parent interaction events as per the calendar.
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Work Location: In person