Minimum 2 years in a relevant leadership or managerial role
Salary Range:
?40,000 - ?45,000 per month
Gender Preference:
Female
Job Summary
We are seeking an experienced and dynamic
Center Head
to lead operations, drive growth, and ensure excellent customer experience at our Baner, Pune center. The ideal candidate will have strong leadership skills, operational expertise, and the ability to manage both people and processes effectively.
Key Responsibilities
Oversee daily operations of the center to ensure smooth functioning.
Lead, motivate, and manage the team to achieve business targets.
Develop and implement strategies to improve efficiency and service quality.
Handle customer escalations and ensure customer satisfaction.
Monitor budgets, expenses, and profitability.
Ensure compliance with company policies, processes, and quality standards.
Plan and execute promotional activities to increase footfall and revenue.
Maintain accurate reports and share periodic performance updates with management.
Requirements
Bachelor's degree in any discipline (Management background preferred).
Minimum 2 years of experience in a leadership/managerial role.
Strong communication, interpersonal, and problem-solving skills.
Ability to work under pressure and meet deadlines.
Knowledge of local market trends in Baner/Pune will be an advantage.
Job Type: Full-time
Pay: ?40,000.00 - ?45,000.00 per month
Work Location: In person
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