Join our dynamic leadership team at DHL Global Forwarding, Freight (DGFF) GSC \xe2\x80\x93 Global Service Centre!
Job Title: Center Head, GSC Mumbai
Job Location: India, Mumbai
As the Center Head, the role is responsible for leading, developing and controlling the business and operations of the Mumbai Shared Service Center to achieve short term and long-term financial and operating objective (SLA income, productivity, profitability, value contribution). The role is also responsible for leading and developing the service offering and delivery of the assigned Service Lines globally across all Shared Service Centers (i.e., Business Support, Customs, Freight, Industrial Projects, Shipment Management) and driving service maturity, service coverage & scale, value contribution.
The role reports to the GSC MD and is part of the GSC Management Board (i.e., GSC ExCom) and Member of Board of Directors of DHL Global Forwarding Freight Shared Services (India) LLP
Key Responsibilities:
General Management -
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