Job Description

- Center Head (Ex-Military Preferred)

Location:Sadashivpet

Position:

Center Head / Center Manager

Reporting To:

Operations Head / Director

Role Overview

We are hiring an

Ex-Military / Ex-Servicemen professional

to lead the complete operations of our Sadasivapet center. The role requires strong discipline, leadership, and the ability to maintain high operational standards, staff performance, and customer experience.

Key Responsibilities

1. Operational Leadership

Supervise day-to-day center operations. Maintain discipline, punctuality, and adherence to SOPs. Ensure hygiene, safety, and security standards at the center. Conduct daily checklists, inspections, and operational reviews.

2. Team & Staff Management

Manage and lead front office, therapists, housekeeping, and support staff. Conduct training, grooming checks, and daily briefings. Monitor attendance, behavior, and performance of employees. Resolve staff issues professionally and maintain a positive work environment.

3. Customer Experience

Ensure high-quality service delivery and customer satisfaction. Attend to customer complaints and provide quick resolutions. Maintain professional standards in client interaction and service flow.

4. Business & Revenue Management

Achieve daily, weekly, and monthly revenue targets. Drive promotions, upselling, and membership conversions. Track revenue performance and suggest improvement strategies.

5. Security & Risk Management

Implement strict security policies: access control, CCTV monitoring, logbooks. Manage emergency situations calmly and efficiently. Ensure safety of clients, staff, and center property.

6. Inventory & Asset Management

Monitor stock levels and prevent wastage or pilferage. Maintain accurate inventory records. Coordinate with vendors for materials and maintenance.

Candidate Profile (Ex-Servicemen Preferred)

Ex-Army / Navy / Air Force personnel (JCO/NCO ranks ideal). Strong leadership, discipline, and team-handling capabilities. Experience in operations, administration, or supervisory roles. Good communication skills and customer-oriented approach. Physically fit and proactive problem solver.

Salary Range

?60,000 - ?70,000 per month Incentives based on performance Accommodation (if applicable)

Key Strengths

Leadership & command presence Discipline & punctuality Strong operational management Customer handling skills Integrity & professionalism Ability to work under pressure
Job Types: Full-time, Permanent

Pay: ₹65,000.00 - ₹70,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person