IBIS Academy is seeking an experienced and student-centric
Center Head - Academics
to oversee academic operations, manage faculty and students, and ensure smooth centre functioning. The role requires strong leadership in student handling, counselling, people management, and grievance resolution while maintaining academic excellence and operational discipline.
Key Responsibilities
Academic & Centre Operations
Oversee day-to-day academic operations of the centre
Ensure timely execution of class schedules, faculty allocation, and batch management
Coordinate with faculty, admin, and admissions teams for seamless operations
Student Handling & Counselling
Handle student counselling related to academics, attendance, performance, and progression
Address student concerns and grievances in a timely and professional manner
Ensure high levels of student satisfaction and retention
People Management
Lead, mentor, and manage academic coordinators, faculty, and support staff
Monitor team performance and ensure adherence to academic policies
Conduct regular reviews, feedback sessions, and training support
Academic Compliance & Quality
Ensure compliance with IBIS academic standards, SOPs, and accreditation requirements
Maintain accurate academic records, attendance, assessments, and reports
Implement quality improvement initiatives based on feedback and outcomes
Reporting & Systems
Update and manage student data using CRM tools
Prepare academic MIS, reports, and performance dashboards
Use MS Office tools (Excel, Word, PowerPoint) for documentation and analysis
Required Skills & Qualifications
Any Degree / Master's Degree preferred
Strong student handling and counselling skills
Proven people management and leadership ability
Excellent problem-solving and grievance-handling skills
Proficiency in
MS Office (Excel, Word, PowerPoint)
Hands-on experience with
CRM tools
Good communication skills in
English & Malayalam
Experience
Minimum
3 years of experience
in academic operations, centre management, or student services
Why Join IBIS Academy
Leadership role with decision-making authority
Opportunity to shape academic quality and student success
Professional work environment with growth prospects
Job Type: Full-time
Pay: ?14,720.38 - ?44,717.95 per month
Work Location: In person
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