Job Description

DUTIES AND RESPONSIBILITIES:

1. CCTV and Security Monitoring:

Monitor live and recorded CCTV footage for unusual or suspicious activity. Regularly check and ensure proper functioning of all CCTV cameras and systems. Respond immediately to any incidents or alarms as observed via surveillance systems. Log and report any equipment malfunctions, tampering, or breaches of protocol. Maintain access logs and ensure integrity of surveillance footage storage.

2. Equipment and Sensor Monitoring:

Continuously monitor operational sensors including those related to: HVAC systems Water supply and treatment systems Fire detection systems Elevator systems Energy management panels Any other related equipment Coordinate with the engineering and facility teams when irregularities or alerts are observed. Track and escalate maintenance issues to appropriate departments.

3. Computer and Reporting Tasks:

Use monitoring software and Microsoft Office applications to generate incident and shift reports. Maintain digital records of incidents, maintenance logs, and daily activity. Assist in system backups, data management, and basic troubleshooting of control systems.

4. Emergency Response Coordination:

Act as the communication hub during emergencies, coordinating with security, fire, and medical teams. Follow standard operating procedures (SOPs) during emergencies like fire, intrusion, or equipment failure. Support guest and staff safety by initiating emergency protocols when necessary.

5. Communication and Liaison:

Maintain professional communication with the on-ground security staff. Liaise with IT, engineering, and other departments to ensure smooth operations and system integrations.

DESIRED PROFILE:

Education:

Minimum Diploma or Bachelor's degree in Computer Applications, Electronics, or a related field.

Experience:

1-3 years of experience in a similar role, preferably in hospitality, hospitals, or critical infrastructure environments.

Technical Skills:

Good knowledge of computer systems and networking basics. Proficiency in CCTV and surveillance software. Basic understanding of sensor technologies and building management systems (BMS).

Other Skills:

Strong attention to detail and situational awareness. Ability to multitask under pressure and respond quickly to incidents. Excellent verbal and written communication. Familiarity with reporting tools and MS Office Suite (Excel, Word, Outlook).

Work Environment:

Based in a high-security control room operating 24/7. Rotational shifts including night and weekends. Must remain alert during long periods of monitoring tasks.
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?28,000.00 per month

Benefits:

Commuter assistance Food provided Health insurance Paid sick time Provident Fund
Schedule:

Night shift Rotational shift
Work Location: In person

Expected Start Date: 01/06/2025