Job Description

Job Title:

CCTV Operator

Department:

Security / Surveillance

Reports To:

Security Supervisor / Control Room Manager

Job Purpose:

The CCTV Operator is responsible for monitoring and operating closed-circuit television (CCTV) systems to ensure the safety and security of people, property, and assets. The role involves observing, recording, and reporting any suspicious activities, incidents, or security breaches in a timely and professional manner.

Key Responsibilities:

Monitor live and recorded CCTV footage across all security cameras and systems. Identify and respond promptly to suspicious or unusual behavior, safety hazards, or security incidents. Operate and maintain all CCTV and surveillance equipment in good working order. Record, store, and retrieve video evidence following data protection and company policies. Communicate effectively with on-site security personnel, law enforcement, and management when incidents occur. Prepare accurate incident reports and maintain detailed activity logs. Ensure that all monitoring activities comply with legal, ethical, and company standards, including GDPR or relevant privacy laws. Assist in system checks, routine maintenance, and troubleshooting of CCTV systems. Support investigations by providing video evidence or detailed observations when required. Maintain confidentiality and professionalism at all times.

Qualifications and Skills:

High school diploma or equivalent (additional security or IT training preferred). Proven experience as a CCTV operator, security officer, or in a similar role. Knowledge of CCTV systems, access control, and security protocols. Strong attention to detail and observational skills. Good communication and report-writing abilities. Ability to work under pressure and handle emergency situations calmly. Familiarity with relevant legislation and privacy laws. Basic computer literacy (MS Office, security software, and video management systems).

Working Conditions:

Typically based in a control room environment. May involve shift work, including nights, weekends, and holidays. Requires long periods of sitting and screen monitoring.
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?12,000.00 per month

Work Location: In person