We are seeking a proactive and empathetic Customer Care Executive to join our team. This role involves managing customer interactions, resolving queries, and ensuring a seamless service experience. You will be the face and voice of our brand, focused on enhancing customer satisfaction and loyalty.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, and chats professionally
Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution
Educate customers about products, services, and updates
Required Skills & Qualifications:
Excellent verbal and written communication skills
Min qualification graduation
ELIGIBILITY:
FEMALE CANDIDATE ONLY
Fluency in languages is a plus
Knowledge of company's products and service
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?18,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Schedule:
Day shift
Fixed shift
Weekend availability
Weekend only
Language:
Hindi (Preferred)
* English (Preferred)
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