Job Description

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Position Summary

The CCB Data Use and Access Team is part of a team within the CCB Data Management and Governance organization, responsible for managing data access protocols across our Data and Analytics Platforms. We also ensure Legal and Contractual restrictions and/or Consumer Data Use Council approvals are controlled for CCB Data, in adherence with Firmwide and Regulatory requirements and standards. The individual in this newly designed role will be part of the team supporting both the tactical solutions to maintain access controls, as well as contributing to the build and implementation of our strategic initiatives to better manage our access in a consistent, holistic fashion. The person in this role reports to the CCB Data Access Executive within the CCB Data Management and Governance organization.

Core Competencies

• Hands on experience on Cyber Security Tools, Identity & Access Management tools
• Operating systems: Windows XP, 7, 8
• Hands on experience on Access management ticketing tool
• Quality Knowledge: ITIL standards, part of Quality Team and participated in internal and external audits
• Analytical / Problem Solving Ability/ Technical Skills
• Strategic Thinking / Vision
• Strong written and verbal communication skills
• Exceptional organizational, time management and detail-orientation
• Proficiency in SQL, Alteryx

Principal Duties and Responsibilities (in order of importance)

• Remediate and strengthen gaps in our Data Access Controls through role design, management and oversight
• Decision large volumes of access approvals in accordance with a pre-defined decision rule-set. Handle and prioritize large volumes of time-sensitive volumes with accuracy and exercise sound judgement on when to escalate for assistance.
• Partner with the Business on Entitlement/Certification Management through Access Management tool/Certification tool to request to add, modify, renew, retire, or revoke certificates. Implement and execute access administration and recertification programs across a variety of data environments and platforms (ie. Teradata, Oracle, Hadoop, Hortonworks, Cloudera, Greenplum and Cloud technologies - AWS , Snowflake)
• Communicate effectively with Business partners on exception management and optimal path(s) to resolution
• Ensure compliance with Data Use Approvals, Legal and contractual permissions, least privilege concepts, client agreements, and applicable laws and regulations
• Partner with members of the larger Data Management organization and technology in the design, writing and implementing of Access Policies
• Developing and performing ongoing monitoring programs to ensure compliance with Firmwide Data Governance and Data Security policies
• Collaborate with a cross-functional team on the implementation of a strategic solution for monitoring access restrictions and permissions across our data environments
• Participate in the design, build, communication, implementation and on-going operating model for access support
• Provide subject matter expertise to the larger CCB organization on Access related matters

Additional Responsibilities Includes

• Design and publish management reporting on access controls programs, recertification efforts and metrics
• Review, approve and manage access to CCB Data and remediate as needed
• Navigate the organization and partner with Risk, Finance, LOBs, Control partners, and other functional partners to identify key dependencies to deliver results
• Manage issues and management decisions to timely resolution
• Possesses strong knowledge of consumer businesses and ability to build and strengthen partnerships across functions and locations to achieve objectives
• Communicates effectively with various levels of management to resolve conflicts through collaboration aggressive follow up
• Manage large volumes of data with attention to detail, professionalism, accuracy and consistency

Qualification, Knowledge and Experience

• 5 - 8 years of experience in analytics and technology related positions
• Familiarity with data environments and platforms such as Teradata, Oracle, Hadoop, Hortonworks, Cloudera, Greenplum and Cloud technologies - AWS , Snowflake
• Experience and proficiency with writing basic sequel statements
• Familiarity and experience with data extraction and query tools
• Excellent written and oral communication skills with the ability to present information in differing degrees of detail and form depending on the audience
• High attention to detail
• Strong organizational and prioritization skills
• Ability to multi-task and deliver to a tight deadline without compromising quality
• Experience identifying strategic improvements and delivering measurable change
• Ability to find simple, workable solutions to complex problems working without compromising our controls
• Experience with Visio, Excel, Microsoft Word and PowerPoint
• Experienced and proven ability to gather/analyze complex data, develop accurate conclusions and provide recommendations with sufficient comprehension of the business to understand risk implications
• Strong interpersonal skills and ability to work with people at all levels across all functions
• Ability to work in a highly collaborative and matrixed environment to build consensus
• Proven ability to build strong partnerships, desire to learn quickly, and think strategically
• Ability to find opportunity for process improvement, automation and modernization

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.