Job Description

Key Responsibilities or Duties:

oversees the daily operations of a hotel's production department, ensuring efficient and high-quality service. This role involves managing staff, coordinating workflows, maintaining standards, and troubleshooting issues to meet guest needs and operational goals. Key Responsibilities:

Supervising and Coordinating Staff:

Managing and scheduling staff within the production department (e.g., housekeeping, food & beverage, maintenance), ensuring adequate staffing levels, and providing guidance and support.

Maintaining Standards:

Enforcing hotel policies and procedures, particularly those related to cleanliness, safety, and guest satisfaction.

Monitoring and Ensuring Quality:

Overseeing the quality of work produced by the team, identifying and addressing any issues or areas for improvement.

Managing Resources:

Ensuring adequate supplies and resources are available to the team, including equipment maintenance and inventory management.

Troubleshooting Issues:

Identifying and resolving problems related to daily operations, such as maintenance issues, guest requests, or staffing shortages.
Skills and Qualifications:

Strong Leadership and Interpersonal Skills:

Ability to motivate and manage a team, communicate effectively, and build positive working relationships.

Organizational and Time Management Skills:

Ability to prioritize tasks, manage schedules, and ensure efficient workflow.

Problem-Solving Skills:

Ability to identify and resolve issues quickly and effectively.

Knowledge of Hotel Operations:

Familiarity with various departments within a hotel and their respective workflows.

Knowledge of Safety and Sanitation Standards:

Understanding and adherence to health and safety regulations within a hotel environment.

Experience in a Supervisory Role:

Proven experience in a similar supervisory role, preferably within the hospitality industry.

Reporting and Communication:

Providing regular updates to management on departmental performance, issues, and progress.

Training and Development:

Assisting with the onboarding of new hires and providing ongoing training and development opportunities for staff.

Enforcing Safety and Security:

Ensuring compliance with all safety and security protocols within the production area and throughout the hotel.

Customer Service:

Ensuring all guest requests and needs are met promptly and efficiently.
Share Your Resume: hrexecutive@elysiumgroups.com

Contact: 7358110488

Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement Commuter assistance Food provided Internet reimbursement
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person