Job Description

Job Summary:

We are looking for a highly organized and results-driven

Catering Operations & Sales Manager

to lead and coordinate all aspects of catering services - from client acquisition to event execution. This dual-role position requires a professional who can manage catering logistics, deliver excellent customer service, and actively grow catering sales through strategic outreach and relationship building.

Key Responsibilities:Sales & Business Development:

Develop and implement strategies to grow catering sales through corporate, private, and event-based clientele. Identify and pursue new business opportunities via cold calls, referrals, walk-ins, and networking events. Respond promptly to catering inquiries, prepare proposals, conduct tastings, and close deals. Build and maintain strong relationships with clients, vendors, and event planners. Meet or exceed monthly and annual catering sales targets. Maintain an updated database of leads, clients, and sales pipeline using CRM or tracking systems.

Operations & Event Management:

Oversee planning and execution of catering events, ensuring smooth operations from setup to breakdown. Coordinate with kitchen and service teams to ensure timely food preparation and delivery. Manage event logistics, including staffing, rentals, transportation, and special client requests. Ensure all catering services comply with food safety, hygiene, and quality standards. Manage inventory, equipment, and catering supplies efficiently to control costs. Handle client feedback, troubleshoot issues, and ensure high levels of customer satisfaction.

Qualifications:

Bachelor's degree in Hospitality, Business, or a related field (preferred). 3-7+ years of experience in catering sales and/or operations (F&B, hotels, or event management). Strong communication, negotiation, and customer service skills. Ability to manage multiple events and priorities under pressure. Proficiency in Microsoft Office and basic event/catering software or CRM tools. Must be willing to work flexible hours, including weekends and holidays, as required by events.
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person