Job DetailsTo ensure right product/ merchandise mix in the stores by analysing overall market trends & competition while studying the respective store catchment areas to ensure continuity in the product supply to improve the profit marginsExternal Interfaces
Internal Interfaces
Key customers
Vendors
Third Party Service Providers
External Consultants
Franchisee partners
Regional sales teams
Design teams
Product and Brand teams
ISCM teams
Support teams
Job RequirementsEducationGraduate Relevant Experience5- 8 years with experience in Jewellery/fashion/garments industryBehavioural SkillsCustomer orientation
Detail orientation
KnowledgeCategory management experience
Analytical ability
Process ContributionsProcess ContributionProcess OutcomePerformance MeasureMerchandising: Planning & forecasting: Demand planningProvide inputs to develop seasonal sale forecast and offer sales profitability forecast
Provide inputs to develop product mix and other initiative plans for the stores assigned under hero markets
Develop the annual collection launch plans and activation plans
Provide inputs on national level interventions targeted towards boosting sales of concerned SKUs
Provide inputs in the integration of Tanishq growth levers with the sales plan
Annual business plan
Year on Year business growth
Merchandising: Planning & forecasting: Annual Merchandising planningDevelop the merchandising plan with Tanishq strategic growth levers as the fundamental building blocks
Collate data and provide inputs for sign off on the merchandising plan with the senior management
Coordinate with the regional teams to develop the list of focus stores like wedding destination stores etc.
Annual Merchandising plan
Year on Year business growth
Merchandising: Planning & forecasting: Gross Contribution planningCoordinate in creating the mark-up model (stone & making charges) on F1 & F2
Organise gross contribution benchmarking activity across relevant competitors
Provide inputs to design discount pay-out and variance management and seek final approval from Head Merchandising Jewellery
Provide support to develop the offer/ discount management activity along with the team and seek approval from Head Merchandising Jewellery on the designed plan
Provide inputs to design the making charge variance across regions and seek approvals on changes from Head Merchandising Jewellery
Gross Contribution plan
Year on Year margin growth
Merchandising: Pricing: Promotion & Markdown strategyProvide inputs to conduct evaluation of scheme & promotions effectiveness and propose countermeasures
Identify poor performing products and suggest improvements
Cascade the best deals with all the internal teams including VM, marketing, commercial, retail etc.
Promotion Calendar
Year on Year business growth
Year on Year margin growth
Customer satisfaction score
Merchandising: Policy Changes Provide inputs to design policy alteration to accommodate low GC products using geography and product attributes
Policy documents
Customer satisfaction score
Merchandising: PricingConduct the competitive Price Benchmarking exercise
Create the product attribution for price benchmarking
Create and update the price revisions of the selected products
Pricing model
Year on Year revenue growth
Customer satisfaction score
Merchandising: Product Management: Product Portfolio ManagementProvide support to manage the entire product lifecycle from inception to product retiral
Provide inputs on range expansion within a collection
Collate the BBPM performance evaluations for all vendor returns
Create and recommend the New Product Introduction tagging on the products
Provide inputs on the model stock recommendations for assortment planning
Provide inputs to raise indents for regular products - full trousseau, best seller during season etc.
Identify new dedicated product library to consume slow moving inventory to improve operational efficiency
Provide inputs to develop the sell through analysis for lifecycle management and approve countermeasures
Life cycle management document
Year on Year business growth
Customer satisfaction score
Merchandising: Product Management: New Product DevelopmentProvide support to create the new product briefs
Collate the bottom-up feedback on new products and recommend changes
Conduct category per botique gap evaluation post universe rationalization
Execute the final PDIS release; Coordinate with NPI team for code creation
Support the teams to conduct NPIMs - central and across regions
Create the assortment planning for new products - region/customer segment specific based on inputs
Provide support to conduct periodic canvassing with L3s for indent enhancement, seasonal up stocking etc. to improve new product penetration
Provide support to introduce of future scalable collections/concepts via Pilots - VPIM, BBPM
New product introduction calendar
Year on Year business growth
Customer satisfaction score
Merchandising: Inventory management: Norms finalizationDevelop the boutique level split of category based on the sale target evaluation
Develop the minimum range and norms at store level based on sales plan and turn targets
Support in cascading the norms developed across all stores and ensure deployment
Store-wise norms
Customer satisfaction score
Number of cases of non-availability of product
Merchandising: Inventory management: Stock turnSupport the teams to ensure constant availability of best sellers, new products and ad variants in the stores
Manage the stock levels in the special intervention stores and categories
Support in identifying and creating timely IBTTs for ageing prevention
Provide inputs on the best deal stock rotation
Provide inputs on regular and special melting recommendations
Stock turn policy
Customer satisfaction score
Number of cases of non-availability of product
Merchandising: Inventory management: New store indentingDevelop the ROI calculations for store- wise assortment planning
Create the list of model stock and raise the first indent
Provide inputs on the first month buffer for a new store and place indents
Provide inputs to develop strategies for front end up selling/cross selling
Develop the preliminary level of planogram in coordination with Retail ops and VM team
Store-wise norms
Customer satisfaction score
Number of cases of non-availability of product
Retail Operations: Channel Productivity Improvements: Sales ProductivityProvide inputs and support to develop sales team incentive programs
Provide inputs to create communication of FAB to front end - digital and other media
Incentive policy
Employee satisfaction score
Retail Operations: Store Operations: Training & DevelopmentCreate and develop the training Content and Modules to enable the sales staff
Training calendar
Year on Year business growth
* Number of customer complaint reduction
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