Job Description

· Bachelor’s degree in any discipline · German: B2 Level or above · Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions · Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information · Flexible with working schedule; expected to work weekends, holidays and night shifts (US hours). · Ability to work overtime as dictated by business need; as much as 48 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Job summary
JD: Associate – Catalog, German

Amazon.com, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. The company has grown to a multi-billion dollar enterprise since it was founded in 1995. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewelry. We operate stores in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, China and India.

RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.Listing out the requirements of the role:

Duties and Responsibility: Under general supervision, performs variety of tasks in populating/procuring content for the product catalogs on the Amazon Web Site. Duties may include, content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed etc.
Skills:

• Good written communication skills in German and English

• Good working knowledge of MS Office
• Typing skill of 40 wpm with 100% accuracy
• Preferably a domain expert

Ability to:

• Multi task in a fast paced environment

• Operate in the system with the speed and accuracy necessary to meet departmental standards
• Handle stressful situations
• Maintain composure in critical situations and communicate clearly with both internal and external customers

Demonstrate:

• Passion for delivering great customer experience

• Strong inter personal & communication skills
• Excellent listening skills
• Excellent Data Accuracy skills
• Eye for Detail
• Commitment to meet Deadlines
• Critical Qualities/Characteristics:
• Constructive spirit of discontent & mental toughness
• Practical ideas
• Pace of implementation & consistency in performance
• Willingness to take initiatives & Candidate should be flexible to work in night shifts.

Graduation in any stream with basic knowledge in excel and good communication skills