Job Description

Job Summary

The Cashier is responsible for providing excellent customer service while efficiently and accurately handling cash, credit, and digital transactions. The role involves greeting customers, taking food and beverage orders, processing payments, and ensuring a clean and organized checkout area. The Cashier works closely with kitchen and service staff to ensure smooth front-of-house operations.

Key Responsibilities:

Customer Service:

Greet customers in a warm, friendly, and professional manner. Handle customer concerns or complaints politely and escalate to a supervisor when necessary. Ability to work in a fast-paced, high-pressure environment.

Transaction Handling:

Accurately input orders into the Point of Sale (POS) system, petpooja. Process payments via cash, credit/debit cards, mobile apps, or vouchers. Ensure the accuracy of all transactions and maintain a balanced cash drawer.

Order Coordination:

Communicate order details clearly to kitchen staff or food prep team. Monitor order status and inform customers of any delays or issues. Package to-go orders neatly and label them correctly.

Cleanliness and Organization:

Keep the cashier station, counter, and immediate work area clean and tidy. Sanitize surfaces regularly according to health and safety regulations.

Work Conditions:

Standing for long periods. Work may include weekends, evenings, and holidays. Uniform and hygiene standards must be maintained.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person