Job Description

Job Title:

Cashier

Company:

Amico Chits Private Limited

Location:

1st Floor, Xavier Complex, NK Rd, Parisutham Nagar, Thanjavur, Tamil Nadu 613001

Job Summary:

The Cashier at Amico Chits Private Limited plays a crucial role in managing daily financial transactions, providing excellent customer service, and ensuring accurate record-keeping related to chit fund operations. This position requires a high level of integrity, attention to detail, and the ability to interact professionally with customers.

Key Responsibilities:

Cash Handling & Transactions:

Receive and process daily chit payments (installments, foreclosures, etc.) from subscribers. Handle cash, cheque, and other payment methods accurately. Issue receipts for all transactions promptly and accurately. Maintain and balance the cash drawer at the beginning and end of each shift, ensuring all amounts are correct. Report any discrepancies or issues with cash handling immediately to the supervisor. Process payments to subscribers as per company procedures (e.g., prize money, maturity payments), verifying all necessary documents.

Record Keeping & Documentation:

Accurately enter daily collection details into the company's automated software/system. Maintain and update various registers and files related to chit transactions, collection executives, and subscriber accounts (e.g., Thalavariyola Registers, passbooks). Ensure all financial documents are properly filed and archived. Assist in preparing daily/weekly/monthly cash and transaction reports.

Customer Service:

Greet and assist customers in a courteous and professional manner. Answer customer inquiries related to their chit accounts, payment status, due dates, and other chit-related information. Resolve basic customer complaints or direct them to the appropriate department/personnel. Communicate with customers (in person, by phone, or email) regarding overdue payments, chit dates, and required documents.

Coordination & Support:

Coordinate with collection executives regarding their daily collections and issuance of new collection materials. Assist other departments (e.g., Front Office, Finance) as and when needed, especially for tasks related to customer accounts and financial postings. Collaborate with team members to ensure smooth and efficient branch operations.

Compliance & Security:

Adhere to all company policies, procedures, and regulatory guidelines related to financial transactions and chit fund operations. Follow security protocols to prevent fraud and ensure the safety of cash and sensitive information. Maintain a clean and organized work area.

Qualifications:

Education:

High school diploma or equivalent; a degree in Commerce, Accounting, or a related field is often preferred.

Experience:

Proven work experience as a Cashier or in a similar financial/customer service role, preferably within the banking, financial services, or chit fund industry.

Skills:

Excellent cash handling and numerical skills. Proficiency in operating cash registers and point-of-sale (POS) systems. Basic computer literacy and familiarity with office software (e.g., MS Office Suite). Strong attention to detail and accuracy. Good communication and interpersonal skills. Customer service-oriented with a polite and helpful demeanor. Ability to work efficiently in a fast-paced environment and manage multiple tasks. High level of integrity and trustworthiness.

Working Conditions:

Primarily an office-based role, involving significant interaction with customers. May require standing for extended periods. Adherence to strict timelines for daily reconciliations and reporting.
This job description can be tailored further by Amico Chits Private Limited to include any specific software they use, unique operational procedures, or additional benefits/requirements.

Job Type: Full-time

Pay: ?10,238.16 - ?15,023.35 per month

Benefits:

Health insurance Provident Fund
Work Location: In person