Job Description

KEY RESPONSIBILITIES:Guest Billing & Transactions

Prepare and present accurate guest bills/checks as per orders. Receive payments via cash, credit/debit card, UPI, or other digital modes. Issue receipts and ensure proper posting of charges in the POS system. Handle advance payments, refunds, and discounts as per management policy. Ensure daily cash collections tally with the system reports.

Cash Handling & Record Keeping

Maintain a daily cash register and ensure all transactions are recorded properly. Deposit collected cash with the Accounts or Front Office department as instructed. Prepare daily sales reports and reconcile with POS data. Ensure float and petty cash are balanced at the end of each shift.

Customer Service

Greet guests courteously and handle billing-related queries professionally. Coordinate with waiters, captains, and kitchen staff for billing accuracy. Resolve discrepancies or billing complaints promptly and politely.

Coordination & Compliance

Work closely with the Accounts and Audit departments for report verification. Follow company cash handling policies, SOPs, and security protocols. Maintain confidentiality of financial and customer information. Adhere to hygiene, grooming, and uniform standards as per hotel policy.
Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Work Location: In person