Job Description

Greet customers, including answering phone calls.

Answer routine billing questions/issues from customers; take assistance of BOS and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.

Receive and process all payments according to standard procedure.

Scan products, operate scanning equipment, and fix scanning issues whenever required.

Process credit and debit cards for payments, help customers use processing equipment properly.

Count money back to customer in an accurate and concise manner.

Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.

Reconcile revenue at the end of the day ensuring revenue equals receipts.

Resolve escalated issues with angry customers; coordinate with store staff as & when required.

Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.

Provide a helping hand to store staff in sales during rush / peak hours.

Complete processes and maintain applicable paperwork and records.

Job Types: Full-time, Permanent

Pay: ?16,000.00 - ?18,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person