Job Description

Key Responsibilities

1. Gold Assessment & Valuation:

Perform meticulous purity testing of gold jewellery and articles using industry-standard methods, including traditional touchstone (Kasauti) analysis and modern XRF machines. Accurately weigh precious metals and calculate their value based on purity, weight, and the current market rates. Manage and execute old-gold exchange and buy-back transactions, ensuring a transparent and fair valuation process for the customer. Clearly explain the assessment procedure and valuation breakdown to customers, addressing any queries with confidence and clarity. Maintain detailed and accurate records of all valuations, including item descriptions, weight, purity, and transaction details.

2. Cash & Billing Management:

Operate the Point-of-Sale (POS) system to generate accurate invoices for sales, services, and exchange transactions. Efficiently handle all forms of payment, including cash, credit/debit cards, UPI, and bank transfers. Manage the cash drawer, and perform precise opening and closing reconciliations on a daily basis. Provide a smooth and courteous checkout experience, handling billing inquiries professionally.

3. Compliance & Customer Service:

Adhere strictly to all company policies regarding cash handling, security, and gold valuation. Verify BIS hallmarking and other quality marks on jewellery to ensure authenticity. Build rapport with customers through honest communication and reliable service. Safeguard all cash and precious articles under your supervision.

Required Skills & Qualifications

Experience:

A minimum of 2-5 years of hands-on experience as a Gold Assayer/Valuer in a reputable jewellery retail environment is mandatory.

Technical Expertise:

Proficient in using a range of gold testing equipment. Must be comfortable with POS billing software and basic computer operations.

Core Knowledge:

In-depth understanding of gold purity (karats), different metal alloys, hallmarking standards, and valuation formulas.

Essential Attributes:

Unquestionable honesty, integrity, and reliability. Meticulous attention to detail and exceptional numerical accuracy. Strong analytical and observational skills.

Soft Skills:

Excellent interpersonal and communication skills. Must be calm, patient, and able to build trust with customers.

Language:

Fluency in Hindi, Gujarati and/or Marathi is required. Basic proficiency in English is an advantage.
Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Education:

Bachelor's (Required)
Experience:

jewellery retail or wholesale: 2 years (Required) Procurement management: 1 year (Preferred)
Work Location: In person