Job Description

Job Title:

Floor Officer - Cash Department (Retail Industry)

Location:

Lunavada , Vadodara , Surat

Experience:

1-3 years

Salary Range:

as per company

Job Summary

The Floor Officer - Cash Department is responsible for supervising all cash counter operations, ensuring accuracy in billing, smooth customer checkout, and adherence to company cash-handling policies. This role ensures proper functioning of the POS system, manages cashiers, and provides excellent customer service while minimizing errors and discrepancies.

Key Responsibilities

Supervise daily operations of cash counters and ensure smooth billing process. Monitor and guide cashiers in handling cash, credit/debit card transactions, UPI, and other payment modes. Ensure accuracy in billing, returns, and exchanges as per company policies. Check and verify cashier opening & closing balances, deposits, and reconciliation. Address and resolve customer issues at the billing counter promptly and professionally. Train cashiers on POS system usage, customer handling, and cash-handling protocols. Ensure compliance with company financial and security policies. Coordinate with accounts/finance team for daily cash collection and deposits. Maintain records of cash counter activities and prepare daily/weekly reports. Support promotional activities by ensuring correct billing for offers and discounts.

Requirements

Graduate in Commerce/Business Administration (preferred). 1-3 years of experience in cash handling, billing, or retail floor supervision. Strong knowledge of POS systems and retail billing procedures. Excellent numerical ability and attention to detail. Good communication and customer service skills. Ability to manage a team and handle high-pressure situations.
Share me your updated resume on

jobsinbansal@gmail.com Or 92744 11668

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

Food provided
Work Location: In person