Greet and assist customers at the sales counter, identify their needs, and recommend suitable products.
Sales Transactions:
Accurately process sales transactions, including cash and credit card payments.
Product Knowledge:
Maintain a thorough understanding of all products and services to provide informed guidance to customers.
Customer Service:
Address customer inquiries, complaints, and returns in a professional manner to ensure high customer satisfaction.
Store Maintenance:
Keep the sales counter clean, organized, and well-stocked; support inventory management as needed.
Required Skills and Qualifications
Education:
High school diploma or equivalent required; a bachelor's degree is an advantage.
Experience:
Prior experience in a sales role, preferably within a retail environment.
Communication Skills:
Strong interpersonal and verbal communication skills.
Customer Focus:
Ability to build rapport with customers and maintain a customer-first approach.
Technical Skills:
Basic computer literacy and familiarity with point-of-sale (POS) systems.
Work Environment
The position is based in a retail store environment and requires standing for extended periods as well as occasional lifting. The Counter Sales Executive reports directly to the Store Manager or Opeartion Manager.
Job Type: Full-time
Pay: ₹14,000.00 - ₹17,000.00 per month
Benefits:
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
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