Job Description

Demonstrate developing knowledge of the structure of the systems and modules used in service delivery in the specific area and the Automation Drive Suit & DGEM Tech offer - has a willingness to certify in DGEM Tech technologies Have good knowledge of the process, policies and desk top procedures within their engagement Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit Display a willingness to keep abreast of the technological developments in process specialism Adhere to the IS regulations and policies Primary Skills Use specific, simple analytical models and tools to the specific situation Read analytical reports and interpret them in the given context and can apply sound levels of logic to tasks undertaken Understand that individual performance (efficiency and effectiveness) impacts the performance of the overall engagement Be prepared to flag issues and ask for help in areas of uncertainty/volatility e.g. any changes in controls/resourcing/delivery model Secondary Skills Assures that the customer accounts are up to date and initiates clearing activities as appropriate. Responsible for monitoring and clearing suspense accounts. Generates and provides customer balance statements as required. Handles standard cash application transactions and customer account clearing activities in accordance with cash application procedure. Handles the Bank Statements and retrieves payment information. Applies payment and code correctly to ensure line item reconciliation Follows control and compliance regulations

Monster