The is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments, trade transactions, and wholesale card activity.

Responsibilities:

• Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
• Anticipate and respond to requests for deliverables with internal and external clients and vendors
• Contribute to and collaborate with cash & trade operations projects as needed
• Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Fundamental comprehension of financial industry regulations
• Effective verbal and written skills
• Effective communication and analytical skills

Education:

• Bachelor\xe2\x80\x99s/University degree or equivalent experience

Experience: 3 to 8 years of experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Core Responsibilities: Team Management / Member role Accurate Transaction processing Adherence to Policies and KPI target Day-to-Day Responsibilities: 1. Processing standard a. Understand customer requirements b. Requirement gathering / consolidation c. Setting up Project charter / Plan d. Execution and delivery of Project e. Meet required productivity metrics set for the team and KPI f. Ensure tracking, accurate and timely resolutions of issues g. Processing of day to day transactions as per local operating procedures. With accuracy h. Adhering to the latest compliance /Sanctions / FATCA/AML policies and guidelines i. Sound MS Excel operations and accounting skills j. Flexible working hours / days, as per country requirements k. Idea generation on process improvement by simplification, elimination and standardization l. FPA Tracking and Training m. MCA Testing and strengthening Risk & Control 2. Risk and Control a. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures b. Maintain performance metrics c. Assist in data gathering and project execution 3. Migration and Project management a. Support/ participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks \xe2\x80\x93 internal and external b. Assist in developing and maintaining training database, training materials, and trackers for the migration c. Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery d. Participate in cross functional projects at unit level e. Give suggestions or participate in process improvements and cost improvement initiatives 5. Team Management a. Ensure the team provides the best productivity to meet SLA targets b. Motivate the team towards the business objective c. Maintain team\xe2\x80\x99s performance metrics to track defects, productivity. - Job Family Group: Operations - Transaction Services - Job Family: Cash Management - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting