Job Description

Job Title:

Cashier Team Leader

Location:

SPAR Hypermarkets, Brookfields - Coimbatore

Experience:

3-5 Years

:

Led and supervised the

cashier team

, ensuring smooth front-end operations, optimal staff deployment, and high levels of customer service. Managed

billing operations

, cash handling, POS accuracy, and end-of-day cash reconciliation in compliance with company policies. Trained, coached, and mentored cashiers on

POS systems, billing procedures, customer interaction

, and loss prevention practices. Monitored

queue management

, peak-hour planning, and shift rosters to improve checkout efficiency and customer satisfaction. Ensured adherence to

cash handling SOPs

, audit requirements, and internal control standards to minimize shrinkage and billing errors. Handled

customer escalations, billing disputes

, and service issues professionally, ensuring timely resolution. Coordinated with

store operations, inventory, and security teams

to support seamless store functioning. Maintained

daily reports, cash variance logs, attendance records

, and performance metrics for the cashier team. Supported

store management

in implementing promotional activities, policy updates, and process improvements at the checkout counters.

Key Skills & Competencies:

Cash Handling | POS Operations | Team Leadership | Shift Management | Customer Service | Audit Compliance | Retail Operations | Training & Coaching | Problem Solving

Job Types: Full-time, Permanent

Pay: ₹24,492.00 - ₹26,217.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person