We are looking for Full time Case Processor to work in our back-end support office.
Key Responsibilities
Enter, update, and maintain accurate data in internal databases or case management systems.
Prepare applications in timely manner and ensure all required documents are present and correctly formatted according to case type.
Flag missing or incomplete information and follow internal protocols to escalate or resolve issues.
Accurately input case data into systems within required timeframes.
Cross-reference information with supporting documents or external systems to validate content.
Maintain data integrity while complying with formatting and naming conventions.
Upload, label, and categorize documents into the appropriate folders or systems.
Ensure secure storage and handling of sensitive or confidential documents.
Assist with digital archiving and retrieval of historical case files when required.
Report work on daily basis to Office Manager
Key Skills & Competencies:
Attention to Detail
- for reviewing and inputting accurate case data.
Time Management
- to handle high volumes of files within deadlines.
Confidentiality
- to manage sensitive or personal information securely.
Tech Literacy
- familiarity with databases, MS Office, Outlook and document management systems.
Problem-Solving
- to identify and correct issues in documentation or data.
Other :
Work hours 10 AM to 6 PM Monday to Friday and 10 AM to 4.30 PM Saturdays
No Direct contact/dealing with Clients. (This is back-end support office so there will be no public interaction)
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: ₹12,500.00 - ₹15,000.00 per month
Work Location: In person
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