Job Description

About Med Access Health

Med Access Health is a patient-centric healthcare support service helping individuals navigate diagnosis, surgery, treatment, and recovery across leading hospitals in India. We act as a trusted healthcare partner for patients and families.

Role: Case Manager (Patient Care & Coordination)

As a Case Manager, you will be the single point of contact for patients, guiding them through consultations, diagnostics, surgeries, and post-treatment care.

Act as the primary coordinator for assigned patient cases
Understand patient medical needs and guide them through treatment options
Coordinate with doctors, hospitals, diagnostic centers, and internal teams
Assist patients with appointments, reports, surgery planning, and follow-ups
Maintain accurate patient records and case updates
Provide empathetic support to patients and caregivers
Ensure smooth end-to-end care delivery
Graduate / Post-graduate (B.com, Healthcare, Life Sciences, Nursing, or related field preferred)
1-4 years experience in healthcare coordination, patient services, hospital operations, TPA, or medical tourism
Good understanding of Indian healthcare systems and medical terminology
Strong communication skills (English + Hindi + Marathi)
Patient-centric, empathetic, and detail-oriented
Comfortable with CRM systems, calls, and coordination work
Why Join Med Access Health?

Be part of a fast-growing healthcare startup
Meaningful work impacting real patient lives
Learning exposure across multiple medical specialties
Career growth in healthcare management
Supportive and mission-driven team
Job Type: Full-time

Pay: ?200,000.00 - ?210,000.00 per year

Work Location: In person